Intuition
/ɪntjʊˈɪʃ(ə)n/
noun
"The ability to understand something instinctively, without the need for conscious reasoning"
logic
/ˈlɒdʒɪk/
noun
"Reasoning conducted or assessed according to strict principles of validity"
There is an abundance of data and information available to us and, as a result, we use what we call "informed intuition"
We have two distinct mindsets within Cagan Tech: the first is the Analyst and Scientist: using logic and data to engineer integrated solutions for our clients
The second is the Painter and Artist: using creativity and innovation to create vast symphonies of interconnecting customer experiences and journeys
These two mindsets are in perfect harmony with each other
We use the blend of logic and intuition to help businesses digitally evolve and innovate.
The same blend is used when we create digital roadmaps for our clients and when we design our own suite of products in balanced ecosystem of "plug and play" solutions or "all-in-one" enterprise system
Whether you are a small business looking for a ticketing system, or a large-scale insurance company looking for an end-to-end digital evolution, we would love to hear from you
We specialise in digitally transforming ecosystems and providing tailored solutions to improve business processes
Digital EngineeringWith a thorough understanding of business processes and requirements, we design and implement tailored digital roadmaps
Digital RoadmapOmni-channelled, integrated solutions that boost productivity and encourage customer engagement
Product SuiteWe measure success with our "Happy Customer" scale
It is the only metric we have
Our digital transformation roadmap for a well-known South African private medical aid insurer reduced new customer onboarding times from 7+ days to under 30 minutes
In the first month, 27% of call centre traffic went through the WhatsApp platform, which allows for "self service" on generic requests
We work with fewer Clients so that we can promise the world and deliver the universe. Our digital roadmaps are fully integrated and completely agile